Notifications

There are a number of different types of notifications that the portal generates for users to view. Most of these notifications are hosted in the portal itself, but there is also an option to send some notifications to external devices as part of certain feature sets like Alerts.

The visible notifications system exists to inform users of the activity of their Assets in Live Mode and History Mode. The color-coded notifications display whenever there are new Positions, Alerts, Events, Statuses, Chats, and Device Messages. They can be found in the List Panel in summary view, and in the Details panel for expanded view.

Notification Boxes in List Panel

Next to each Asset and Group, below the name, there are five notification boxes. They will appear either lit with a color or greyed out if there are no new notifications of that type.

• Position Notifications - Green Position Notifications tell portal users that the Asset has reported a new position as part of its standard reporting interval.
• Alert Notifications - Orange Alert Notifications occur when an Asset’s user manually sends an Alert from the device, or when the portal’s Alert triggers are met by the Asset’s normal activity reports.
• Emergency Notifications - Red Emergency Notifications are critical alerts.
• Event Notifications - Purple Event Notifications vary by device type and can include safety check-ins manually initiated by the Asset user to a number of sensor-related events.
• Status Notifications - Yellow Status Notifications will come from devices or sensors that work to monitor specific things such as fuel level, tire pressure, and other diagnostic information for a connected Asset.
• Chat Notifications - Blue For devices that support two-way messaging, all chats from that Asset will trigger this notification.
• Message Notifications - Blue For devices that support special commands and over-the-air message configurations, notifications for that messaging activity will also appear blue.

Notification Tabs in the Details Panel

The Details Panel plays host to the expanded notifications of every type, separated into tabs in the top of the panel. A number of objects have these Notification tabs, and they are:

• Assets: displays the expanded notifications for the specified Asset
• Groups: displays the expanded notifications for all Assets in the specified Group
• Journeys: displays the expanded notifications that occurred during the Journey’s date range of data
• Shared Views: displays the expanded notifications that occurred during the Shared View’s date range of data

Position Notifications - Green

The Positions tab diaplays an extended list of all Position notifications with all details of each. Positions will be listed in the order they were sent by default, but users have the option to sort and filter using the search bar, filter button, and quick actions menu.

The most recently reported Position will appear in the top of the list along with the device type and IMEI. For Position logs that have a large number of available positions, users will be able to page through them using the numbered and arrow buttons at the top of the list.

Each Position has two buttons, a Visibility Toggle, and a Globe icon. The Visibility Toggle allows users to manually remove the Position from the map interface, and the Globe icon snaps the map view to the selected Position and opens the Summary Panel in the map view with that Position visible.

Alert Notifications - Orange

The Alerts tab diaplays an extended list of all Alert notifications with all details of each. Alerts will be listed in the order they were sent by default, but users have the option to sort and filter using the search bar, filter button, and quick actions menu.

The most recently reported Alert will appear in the top of the list along with the device type and IMEI. For Alert logs that have a large number of available Alerts, users will be able to page through them using the numbered and arrow buttons at the top of the list.

Each Alert has two buttons, a Visibility Toggle, and a Globe icon. The Visibility Toggle allows users to manually remove the Alert from the map interface, and the Globe icon snaps the map view to the selected Alert and opens the Summary Panel in the map view with that Alert visible.

Event Notifications - Purple

The Events tab diaplays an extended list of all Event notifications with all details of each. Events will be listed in the order they were sent by default, but users have the option to sort and filter using the search bar, filter button, and quick actions menu.

The most recently reported Event will appear in the top of the list along with the device type and IMEI. For Event logs that have a large number of available Events, users will be able to page through them using the numbered and arrow buttons at the top of the list.

Each Event has two buttons, a Visibility Toggle, and a Globe icon. The Visibility Toggle allows users to manually remove the Event from the map interface, and the Globe icon snaps the map view to the selected Event and opens the Summary Panel in the map view with that Event visible.

Status Notifications - Yellow

The Status tab diaplays an extended list of all Status notifications with all details of each. Statuses will be listed in the order they were sent by default, but users have the option to sort and filter using the search bar, filter button, and quick actions menu.

The most recently reported Status will appear in the top of the list along with the device type and IMEI. For Status logs that have a large number of available Statuses, users will be able to page through them using the numbered and arrow buttons at the top of the list.

Each Status has two buttons, a Visibility Toggle, and a Globe icon. The Visibility Toggle allows users to manually remove the Status from the map interface, and the Globe icon snaps the map view to the selected Status and opens the Summary Panel in the map view with that Status visible.

Chat Notifications - Blue

The Chats tab diaplays an extended list of all Chat notifications with all details of each. Chats will be listed in the order they were sent by default, but users have the option to sort and filter using the search bar, filter button, and quick actions menu.

The most recently reported Chat will appear in the top of the list along with the device type and IMEI. For Chat logs that have a large number of available Chats, users will be able to page through them using the numbered and arrow buttons at the top of the list.

Each Chat has two buttons, a Visibility Toggle, and a Globe icon. The Visibility Toggle allows users to manually remove the Chat from the map interface, and the Globe icon snaps the map view to the selected Chat and opens the Summary Panel in the map view with that Chat visible.

Message Notifications - Blue

The Messages tab diaplays an extended list of all Message notifications with all details of each. Messages will be listed in the order they were sent by default, but users have the option to sort and filter using the search bar, filter button, and quick actions menu.

The most recently reported Message will appear in the top of the list along with the device type and IMEI. For Message logs that have a large number of available Messages, users will be able to page through them using the numbered and arrow buttons at the top of the list.

Each Message has two buttons, a Visibility Toggle, and a Globe icon. The Visibility Toggle allows users to manually remove the Message from the map interface, and the Globe icon snaps the map view to the selected Message and opens the Summary Panel in the map view with that Message visible.

Activity Log - Orange

The Activity Log tab diaplays an extended list of all Notifications of all types with all details of each. Entries will be listed in the order they were sent by default, but users have the option to sort and filter using the search bar, filter button, and quick actions menu.

The most recently reported notification will appear in the top of the list along with the device type and IMEI. For Activity Logs that have a large number of available entries, users will be able to page through them using the numbered and arrow buttons at the top of the list.

Each notification has two buttons, a Visibility Toggle, and a Globe icon. The Visibility Toggle allows users to manually remove the entry from the map interface, and the Globe icon snaps the map view to the selected entry’s position and opens the Summary Panel in the map view with that entry visible.